Family Photo Portrait Image Guidelines

Your photo tells the story of your family - and we’re here to help you turn it into a treasured keepsake.

Our artists can work their magic with most photos - so don’t worry if yours isn’t flawless. That said, if you want to get the very best results, the tips below will help you choose a photo that truly brings your family portrait to life.

Helpful Tips for Best Results

• Use a photo taken in daylight or a well-lit room - natural lighting works best.
• Avoid using filters - they can affect how we color your portrait.
• Make sure faces and features are clearly visible - no one cropped or cut off.
• Old or low-resolution photos are okay - send them through, and we’ll work our magic!
• Want to combine photos from different people or moments?
  Select the 'Combine Photos' add-on and choose the number of people you'd like us to combine.
• Don’t worry about the background - it won’t be included in your final portrait (unless you'd like us to keep it).
• We generally can’t use black & white or scanned photos, but feel free to send them in - we’ll do our best to work with what you have.

Good Example

• Photo taken in daylight hours with minimal shadows
• Clear, high resolution image

Good Example

• Photo taken in daylight hours with all faces visible
• High resolution image

Bad Example

• Scanned photo
• Heavy shadows and dark lighting
• Not all faces are visible

Bad Example

 

• Dark lighting
• Blurred image
  

 

Not sure if your photo will work?

You don’t need the perfect photo to place your order - we can work with most images thanks to our talented artists.

• Upload your photo(s) now or later
• See your artwork before you pay
• Email us anytime (support@welhamandco.com) and we'll be happy to take a look.

Let us help you bring your family’s story to life. Our artists are skilled at working with all kinds of photos - old, new, imperfect, and in-between. Chances are, we can work with yours too.